Terms and Conditions
Before You Join or Book
These terms and conditions outline how Friends of Te Papa memberships and event bookings operate. We encourage you to read them carefully so you know what to expect when joining, renewing, or registering for events.
Membership
Membership of the Friends of Te Papa allows you to play an active part in supporting Te Papa, and participating in special events.
There is more about this on our Get Involved page.
Membership is by annual subscription. All prices quoted on the website and on application forms are in NZ dollars.
The subscription year runs from 1 April to 31 March, but there are pro-rata terms available that are on the booking form. For example, subscriptions from December each year give membership free up to the 1 April start date.
There is no refund for a cancelled membership.
When you join or renew online, you will receive an email acknowledgement after payment is confirmed, that immediately allows you to enjoy the privileges of membership. Membership cards will be posted to you within 10 working days.
Event Bookings
We run a programme of events which can be viewed here. The details of any event will show the following information:
Whether the event is available for Friends members only, or open to all.
Whether the event is bookable
Whether it is free or chargeable, and if chargeable, the costs for members and for non-members.
Payment for chargeable events can be made by booking on the website, or in some cases at the event. Bookings are processed in the order they are made and will be confirmed by email.
There are no additional booking charges or surcharges for credit card payments charged.
Cancellations: A 50% refund is given when cancellations are made 48 hours prior to an event. No refunds are given for cancellations after this time. If an event is cancelled by the Friends of Te Papa, you will be notified immediately, and a full refund will be issued.
Join Us
Be part of the Friends and enjoy exclusive exhibition previews, talks, tours, and workshops, plus discounts in Te Papa’s cafés and stores, free parking at events, and behind-the-scenes updates — all while supporting the museum’s collections, research, and programmes.
Image credits (from top): Courtesy of Rachael Brenton-Rule 2026, Sarcophagus VUW Classics Museum, Aka. Rata, Circa 1885, New Zealand, by Sarah Featon. Purchased 1919. Te Papa (1992-0035-2277/77). Rachael Brenton-Rule 2026, Jonathan Campbell sculpture, Rachael Brenton-Rule 2026, Bust of a Roman Woman, VUW Classsics Museum. Len Lye 1947, Self Portrait (with Night Tree). Rachael Brenton-Rule, Begonia House Tour 2026 . All images are reproduced with permission and are credited to their respective copyright holders.